All GW Immediate & Primary Care Centers remain open.
The care right now, that’s right for you.
Virtual Visits put you in touch with our Immediate & Primary Care providers to assess, diagnose and treat most of your immediate and primary care needs in the comfort and safety of your home.
If you prefer an in-person visit with one our Immediate & Primary Care specialists, we are still available to serve you at any of our three locations.
Symptoms or Conditions Suitable for a Virtual Visit
- Care for minor injuries and illness
- Colds, flu, earaches, sore throats fever
- Sprains, strains, simple bone and joint injuries
- Cuts and scrapes that may need stitches
- Minor burns
- Rashes and/or hives
- Upper respiratory illness
- Conjunctivitis (pink eye)
- Yeast infections
- Sinus infections
- UTI or STI symptoms
- How do GW Immediate & Primary Care Virtual Health visits work?
We use the secure video platform, Zoom, a health information (HIPAA) compliant video conferencing system that allows you to have a video conference-based visit with your GW MFA Emergency Medicine specialist or an immediate and primary care physician. You will need to have a computer, tablet or smart phone with a front facing camera to participate in the virtual health visit.
The Zoom application is available for download to use on smart phones and tablets. The apps are available in the Apple App Store and on Google Play. See instructions below for steps to set up your computer, tablet or phone for Zoom. Zoom is a free video communications software and there is no charge for using Zoom.
- How long does a Virtual Health visit last?
This may vary by patient but virtual visits generally last 15 to 30 minutes.
- When should I use GW Immediate & Primary Care Virtual Care?
GW IPC in-person locations are available seven days a week, 365 days a year, with 3 clinics treating patients anywhere from 8:00 am to 8:00 pm (please click on link and individual locations for exact hours of each center).
GW IPC’s Virtual Health or in-office visits are not to be used for emergency care. If you have a life-threatening or serious medical issue please call, 911 or visit the emergency room.
- Does Insurance cover Virtual Health visits?
Virtual Visits are covered by most insurance companies in the same way as in-person visit. If you have questions specific to co-pays and your deductible amount, please check with your insurance for co-pay guidelines.
No insurance? No problem! No insurance? No problem! We offer a competitive self-pay rate of $75 for those patients without insurance.
- What Is the Policy on Prescribing Antibiotics?
Antibiotics are effective medications to treat bacterial infections. However, most upper respiratory infections are actually caused by viruses. Treatment of viruses with antibiotics is ineffective and may put you at risk for significant side effects such as diarrhea, upset stomach, yeast infections and allergic reactions. In addition, unnecessary usage of antibiotics can worsen a national problem of antimicrobial resistance which may put you and others at risk for more severe infections in the future. Your doctor will consider your symptoms and recommend the most appropriate and safest treatment.
- What Other Medications May Not Be Prescribed?
Doctors will not prescribe controlled substances, muscle relaxants, medications for erectile dysfunction, or state-specific controlled medications. Refills are sometimes available, depending on health history and immediate need.
- Will the Doctor Send a Prescription to My Pharmacy?
Providers can send most prescriptions to a pharmacy of your choice.